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Guide
Partner Profile - Update Business Address
Last updated on Oct 30, 2024
Reading time: 5 min
Overview

Sellers should always maintain current company information in Seller Center. Updating your business address when you move is an important compliance and operational requirement, as it may affect the taxability of goods, tax filing obligations, and other important business factors. Please review your current legal business address in Seller Center and submit any required changes immediately. This article provides the steps needed to update your business address in Seller Center. 

Update Business Address in Seller Center

  1. Click on the Settings icon 
  2. Click on Taxes under the Partner Profile section.

3. Click on Edit Tax Profile to make changes to the business address.


Notes

You cannot click Edit if you submitted changes recently and they are still under review. For additional information, see the Review Process section in this article.

4. Select a reason for the change and upload supporting documentation.

 

Important - Upload the following supporting tax documents based on the update you’re making to avoid delays.

Updating the Business Address – upload the following:

  • Articles of Incorporation (AOI) or Notice of Assessment (NOA) or Business License (BL) (must show legal company name and the registered address). 
  • Utility bill or bank statement. Must be dated within the last 6 months and have the company name and the registered address same as the AOI. 
Updating the Tax Registration - Upload the below screenshot/s from tax website/s that applies to you.
  • Screenshot from the tax website showing Canada TRN details.
  • Screenshot from the tax website showing PST details. 
  • Screenshot from the tax website showing QST details. 
Review the How to Obtain Supporting Tax Documents article for instructions to retrieve the screenshots of your proof of registration by tax jurisdiction.   
Notes

In some cases you may need to upload supporting documents for both updating your Business Address and Tax Registration.

You cannot proceed with your updates until you provide the required documentation. Failure to provide the correct information inhibits our team's ability to process your request. 

5. Check the box to acknowledge that the information provided is accurate and complete.

6. Click on Submit Changes

 

Review Changes

Our Trust & Safety team reviews all changes and may require detailed verification and compliance with the Terms and Agreements of our Partner Program. During the review process, which may take few business days, you'll see a message that we are still reviewing a previous update. You cannot update your business address until the review is complete.  
  • The submitted changes are effective immediately after approval and you do not have to take further action.
  • If our team denies your updates, the submitted changes do not go into effect, you can re-initiate the process (or) and you will need to create a Partner Support case to complete your request.

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