FAQ
Order management
When do I get paid for orders?
How do I get customer orders?
What do I do with a new order?
Why did I fail to receive an order?
I have canceled orders due to incorrect pricing on the website. What should I do?
Will I receive a notification when my order gets automatically canceled?
How can I get the API header details for V3 Orders endpoint?
When do customers get charged for orders?
Can Walmart Marketplace customers use gift cards to pay for their orders on Walmart.ca?
How soon do I have to acknowledge an order upon receipt?
How do I cancel an order?
Can you reverse-cancel an order?
Where should I look for my shipped and canceled orders?
What is the difference between Order Number and Purchase Order Number (PO Number)?
Do Seller cancellations on behalf of customer requests affect my Seller Scorecard?